Quality Guaranteed with ISO 9001:2015 Certification

At Datacenter United, quality is at the heart of everything we do. By obtaining the ISO 9001:2015 certification, we demonstrate that our processes are organised according to international standards for quality management. For you as a client, this means reliable service delivery, clear communication and continuous improvement that is tangible in every collaboration.

What is ISO 9001:2015?

ISO 9001:2015 is the globally recognised standard for quality management systems. The certification requires an organisation to control its processes, identify risks, place customer satisfaction at the centre and continually improve. It is not about isolated procedures, but about an integrated system that sustainably safeguards the quality of service delivery.

Datacenter United achieved this certificate after a thorough audit by an independent body. It confirms that our services are delivered in a structured, transparent and customer focused manner.

How do we apply quality management?

Our ISO 9001 approach is embedded in the daily operations of our datacenters. We use clear processes for customer relations, incident management, change management, internal audits and evaluations. This ensures that every service – from colocation to support – meets the agreed quality standards.

  • Structured procedures for operational continuity
  • Clear communication and service oriented follow up
  • Continuous process improvement based on customer feedback
  • Quality measurements, internal audits and performance indicators

The benefits for you as a client

As a client of an ISO 9001:2015 certified datacenter, you benefit from reliable and consistent service delivery. Our processes are aligned with your expectations and we always strive for maximum customer satisfaction. In addition, the certification provides confidence to external auditors, partners and end users.

  • Demonstrable quality control of services and processes
  • Reduced risk of errors or delays
  • Better alignment with SLAs and project expectations
  • Increased customer satisfaction and transparency

Continuous improvement as a core principle

ISO 9001:2015 is not a static standard, but a growth path. At Datacenter United, we view quality as a continuous process: we measure, evaluate and improve on an ongoing basis. By actively learning from customers, incidents and market developments, we ensure that our services continue to evolve – in line with your needs today and in the future.

Download the ISO 9001:2015 certificate