Hands & Eyes

A well-functioning IT network needs regular monitoring, updates, and maintenance. But what if your IT team can’t always be on site? With our Hands & Eyes service, you get 24/7 on-site support that keeps your equipment performing optimally without needing to be there yourself.

Full on-site support, just as if you were there yourself

Our certified technicians handle both preventive and reactive maintenance, allowing you to fully focus on your core business. Whether it’s replacing hardware components, performing network checks, or resolving failures, we respond quickly and efficiently to keep your systems running at their best.

What are the benefits of our Hands & Eyes service?

With our on-site Remote Hands & Eyes service, you benefit from the following advantages:

Continuous monitoring: Your IT infrastructure performs optimally thanks to regular inspections and preventive checks.
Quick interventions: Issues are resolved immediately, without your team needing to travel to the data center.
Cost efficiency: No need to maintain your own on-site IT staff.
Full remote control: You stay in complete control of your infrastructure — anytime, anywhere.

The Hands & Eyes service is ideal for:

IT service providers who want to manage servers and network equipment in the data center without being physically present.
International companies that want to host their infrastructure in Belgium and do not have a local team, but still require reliable on-site support.
Governments and financial institutions that demand 24/7 uptime, with on-site assistance available whenever needed.

With our Hands & Eyes service, Datacenter United guarantees the continuity of your IT environment — without operational interruptions and with complete peace of mind.